Customer Reviews: Read 14 more reviews...
  great product July 24, 2008
all the features work great. the message part works fine too but the voice quality is less that I would like
 DO NOT BUY THIS PHONE -- a 1962 rotary would make you happier May 22, 2008
0 out of 1 found this review helpful
This phone is, simply put, a disaster. One of the worst designed, most poorly thought out products I have ever had the displeasure to own. I actually look forward to it breaking so I can just throw it away.
I was told -- and like a sap, I believed it -- that I needed a 5.8 ghz phone so it wouldn't interfere with the wireless router for the computer. There were few options in the 5.8 field.....so I bought this.
God, how I hate it. Here's why.
Nothing is intuitive. Let's say someone calls you and and you want to call them right back -- which I need to do several times a day. When you just hit the button to see the list of recent calls (called CID, for whatever reason), it dials the 10-digit last number WITHOUT THE '1' FIRST.
SO......THE CALL CANNOT GO THROUGH. EVER.
THANKS AT&T!
You can find a "dialing option" by scrolling through the commands, and then when you find it, you can find the option you want....and it's the very last one: the 10-digit number plus a 1, which, btw, works even if it's a local call. The number of keys you have to dial to get to this option? 9.
You'd think it would be easier to just dial the number yourself --- BUT YOU CAN'T, BECAUSE THE CID SCREEN WON'T KEEP THE NUMBER UP WHILE YOU DIAL IT!
I could go on and on, but I have a life. There are a million little MORONIC things like this supposedly advanced phone that are just not thought out, all of which make you really admire the iphone for really avoiding bad design like this, and thinking the dumb stuff through.
DO NOT BUY THIS PHONE.
Unless you need to get in touch with your anger.
AT&T October 31, 2007
1 out of 1 found this review helpful
I purchased this product for home office use. I found the cordless phone to be very clear when talking. Very easy to set up. Plug and play. Does not have voicemail light for services provide by your LEC>
 Substandard warranty arrangement October 22, 2007
4 out of 6 found this review helpful
I generally like the phone. However, one problem has been that about 5% of the time when I try to use the handset, either starting on the speaker-phone or picking up the handset initially, the other party can not hear me, even though I can hear them. Even if I switch to speaker-phone, the other party is still unable to hear me.
AT&T agrees the phone is defective and can be replaced under warranty. However, they require the phone and all original components be shipped to them in Texas, and then (sometime later) they will send a working phone back. Why they think that a business is able to go several weeks (or more) without a phone is a mystery to me. I called back to ask specifically if they could charge the replacement to my credit card and send it to me before I send my existing one back (most electronics manufactures seem to do this). The rep informed me that they don't have any such capability and cannot send any replacement phones out until the phone being replaced has physically been returned. Fortunately, I am still able to return the phone, but it will be for a refund, not for warranty. And its replacement will not have AT&T on it.
 User unfriendly July 30, 2007
2 out of 5 found this review helpful
Sound quality is good & the portable unit works great but the base unit is so user unfriendly it is not worth owning. I'm going to end up putting the base in the basement, so I can still use the cordless unit, and putting my old two-line at&t back in my office.
|
