| AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook | 
 enlarge | List Price: $249.00
Buy New: $190.00
You Save: $59.00 (24%)
Buy New from $190.00
Avg. Customer Rating:   (based on 31 reviews)
Sales Rank: 18
Category: Personal Computer
Publisher: Apple Computer
Studio: Apple Computer
Brand: Apple
Label: Apple Computer
Format: Cd
Platforms: Mac Os X, Macintosh
Media: Software
Autographed: 0
Memorabilia: 0
Shipping Weight (lbs): 0.2
Dimensions (in): 5.4 x 5.3 x 1.1
MPN: MA519LL/A
Model: MA519LL/A
UPC: 885909141739
EAN: 0885909141739
ASIN: B000JZ76LM
Availability: Usually ships in 1-2 business days
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| Features:
| • | Extend repair and telephone support coverage of your MacBook or MacBook Air to three years | | • | Onsite service for desktop computers (not available in all areas) | | • | Provides dedicated access to web-based support resources and powerful diagnostic tools | | • | AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage | | • | Can be added at any time during the computer's one-year Apple hardware warranty |
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| Editorial Reviews:
Product Description
The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite.
Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Air and MacBook (MA519LL/A) extends the complimentary coverage on your MacBook Air/MacBook to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price. This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together. 
Extend your coverage to three years of service and expert telephone technical support. | One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime. Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad. Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website. - To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
- A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
- Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
- Global repair coverage is included.
- This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan. What service options does the AppleCare Protection Plan offer? Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product). What does "global repair coverage" mean? If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details. When I purchase the AppleCare Protection Plan, do I need to register it? If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
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| Customer Reviews: Read 26 more reviews...
 Covers peripherals too. One of the few "worthwhile" Ext Warranties. July 3, 2008
It's worth noting that the Applecare warranty doesn't just cover the Mac. It covers many Apple devices that are connected to it. For instance, a Time Capsule is covered. Here's a comprehensive list (from Apple's site)
>Apple hardware products4
- An Apple computer
- An Apple mouse and keyboard when included with a covered computer (or purchased with Mac mini)
- An Apple display when purchased and registered with a covered Mac mini, Mac Pro, or MacBook Pro computer
- An AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, Time Capsule, MacBook Air SuperDrive, and Apple RAM when used with a Mac covered by the AppleCare Protection Plan
>The Mac OS4
>Many Apple-branded consumer applications, including iLife and iWork
I don't normally buy extended warranties since the money I've saved is enough to replace anything I buy (i.e. I've saved $1,500 on warranties by NOT buying them). OTOH, I have a Time Capsule that runs so hot, I'm willing to bet an Applecare plan it dies within 3 years ;)
The plan is one of the better EWarranties out there if you buy it. If you don't use it, you've obviously lost. On the other hand, it covers so much in addition to just the Mac, that if you've got a lot of Apple equipment, there's a better-than-average chance you'll wind up finding a use for it.
Bottom line: If you religiously avoid EWarranties, you've correctly seen through what amounts to a scam. Wisest "non-investment" you'll probably ever make. But if you're going to give in just once, you could do a lot worse than an Applecare plan.
 necessary expense July 3, 2008
0 out of 1 found this review helpful
I love my macbook, therefore I have to shell out over $200 to keep it healthy. Chances are I won't even need to use the extended warranty, but why chance it?
Get the student discount! June 30, 2008
1 out of 1 found this review helpful
They do not advertise this but if you are a student call Apple and they will give you a student discount. I only had to pay $183. Cheaper than Amazon!
Good value for an Ext. Warranty June 17, 2008
0 out of 1 found this review helpful
I'm not going to debate on the benefits/negatives of purchasing an extended warranty because I figure people can make up their own minds on whether or not they need it. Personally, I purchase the ext. warranty on anything I don't want to repair or replace that is somewhat costly. For instance, we have an ext. warranty on our 42" Plasma, Xbox 360, and our new Saturn. I had an ext. warranty on an Ford ZX2 I bought several years ago and it paid for itself almost 3x over because of brake and transmission problems I kept having. However, there are some products that are built so well that they almost negate the cost of an extended warranty, so you will have to decide for yourself based on your experience.
For the new Mac owner or first-time computer buyer, I think that AppleCare is a safe bet because it gives you 3 years of covered repairs. All Mac portables comes with a standard 1 year warranty but only 90 days of technical support. Apple will only charge you for support if the problem is not related to hardware. For instance, if you call and tell them your hard drive is dead, they will send you a box and repair your notebook for free. However, if you call because you can't print, they will probably charge you to troubleshoot over the telephone. I don't agree w/ Apple's philosophy of 90 days of standard technical support, but Macs are by nature easy to use and require little to any hand-holding.
For the experienced computer buyer/owner or Mac veteran, the choice can go either way; you may know a place to send it, or can fix it yourself after the warranty has expired. You probably already know how to fix 99% of the computer software issues out there, and require no help in the process. If you are this person, you probably either already own AppleCare or plan to never purchase an ext. warranty.
I fall in the middle. I prefer to cover the expensive stuff because I think it's well worth having covered repairs for 3 years (2 years + 1 year std.) and having customer service if/when you need it. I rarely if ever call AppleCare for anything, but that's not to say it hasn't happened.
I think the biggest selling point is Apple's customer service is located in N. America (US and Canada), so the language/accent barrier of some outsourced technical support departments is non-existent. If you call and say, "My battery isn't charging" or "I can't print", they will tell you in common-sense language instead of assuming you speak tech lingo.
We own AppleCare on two of the three Macs in our house. It's always better to have it and not need it, than to need it and not have it.
Buying through Amazon is fine, easy to register online May 5, 2008
I have to disagree with the previous reviewer who said you have to fax in your receipt. I didn't have to do it and it's easy to register online. Here's what happens: You just go to www.apple.com/support/register. Then you put in the date you bought the computer, the serial number (easy to find by going under the Apple menu of your computer to About This Mac, then More Info) and then you input the registration code that comes on a piece of paper in the Protection Plan box. That's it. No faxing required.
The box also contains a disk with a diagnostic program that you can install on your computer. Or just remember where the disk is because if you have a problem, the Apple Support folks might ask you to run it. (The program can do some minor first-aid work, too.)
Apple Support is excellent; of course, it better be because you're paying good money for it. With my last Mac laptop, they solved every problem, even some email connection stuff that they could've pawned off on my internet provider. And when my computer started acting up, they had me send in the computer (paid for by them) and they replaced the motherboard and returned it, all in less than a week.
I think it would be of most use to people who aren't really computer savvy because they'll help you through things like setting up email accounts, connecting printers and connecting wirelessly. That said, the Tiger operating system is such a leap forward that most people won't need tech support -- the computer itself is just amazing at solving connection problems for you.
So here's my bottom line advice, which I wish I'd taken myself: You're covered for the first 90 days for software and hardware help so I'd wait till about then and see how much you need it and only then, if I'm having problems, would I purchase it. It's simply too expensive and there's too big a chance you won't need it for you to consider this an essential purchase.
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