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|  | Raving Fans: A Revolutionary Approach To Customer Service
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Sales Rank: 2353
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ASIN: 0688123163
Publication Date: May 19, 1993
Release Date: May 19, 1993
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| | Hot Prospects: The Proven Prospecting System to Ramp Up Your Sales Career
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ASIN: 1416542914
Publication Date: August 12, 2008 (New: Last 30 Days)
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| | Consumer Behavior (8th Edition)
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ASIN: 0136015964
Publication Date: March 7, 2008
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| | Consumer Behavior (9th Edition)
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ASIN: 0131869604
Publication Date: February 27, 2006
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| | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
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ASIN: 0071548335
Publication Date: June 13, 2008
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| | Supply Chain Management (3rd Edition)
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ASIN: 0131730428
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| | The Ultimate Question: Driving Good Profits and True Growth
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ASIN: 1591397839
Publication Date: March 2, 2006
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| | Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
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ASIN: 0071590730
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| | Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
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ASIN: 188516730X
Publication Date: August 25, 1998
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| | Services Marketing
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ASIN: 0072961945
Publication Date: May 2, 2005
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